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Return Policy

  If you are not completely satisfied or if there is a difference with your order,please retain all documentation and packaging and contact us immediately by sending an e- mail or in online.We will then provide you with further instructions.
       We only allow a complete refund for items that have problems caused by us.

Returnable Items

Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:

  Faulty items damaged/broken or soiled upon arrival.

  unworn and unused item(s) that have not met your expectation within 30 days of receiving.

Non-Returnable Items

We will not accept returns in the following conditions:

  1. Items outside the 30 days warranty time-frame.

  2.  worn, used or misused items.

Notes: All returns must be authorized by the croneuc Team via the Support Center. Returned item without Return Merchandise Form (RMA) will not be accepted.